Your evening, unhurried.

Where we deliver We deliver to the United States.

Where orders ship from Orders are packed and shipped from our fulfilment centre in the US.

Delivery times Delivery usually takes 4–9 business days. Delivery times are estimates, not guarantees.

Shipping costs Standard shipping is $5.95, free on orders over $45.00. The final shipping cost is shown at checkout before you pay.

Damaged, faulty or lost orders If your order arrives damaged or faulty, or doesn't arrive, contact velorawell@mail.scale1.app within 30 days with your order number (and a photo of any damage). We'll send a replacement or give you a refund.

Changed your mind? You can return unopened items within 30 days of delivery. Please contact velorawell@mail.scale1.app with your order number before sending anything back. This doesn't affect your legal rights as a consumer.

Refunds Approved refunds go back to your original payment method. Your bank or card provider may take a few business days to show it.